Mainframe Managed Service Providers (MSPs) have built impressive capabilities over the last several decades. They excel at infrastructure management, code conversion, and supporting complex hosting environments. Many have invested millions in advanced tools for code parsing, refactoring, and other technical aspects of mainframe management and modernization. Yet despite these strengths, MSPs consistently encounter the same bottlenecks that threaten mainframe modernization project timelines, profit margins, and client satisfaction.
In this article, we’ll explore the most common gaps MSPs face, how Zengines platform helps fill those gaps, and why Mainframe MSPs are partnering with Zengines.
While MSPs have sophisticated tools for parsing and reverse engineering COBOL code—they can extract syntax, identify data structures, and map technical dependencies—they lack capabilities for intelligent business logic interpretation. These parsing tools tell you what the code does technically, but not why it does it from a business perspective.
Current approaches to understanding the embedded business rules within parsed code require:
Even with advanced parsing capabilities, MSPs still need human experts to bridge the gap between technical code structure and business logic understanding. This discovery phase often represents 30-40% of total project time, yet MSPs have limited tools to accelerate the critical transition from "code parsing" to "business intelligence."
The result: MSPs can quickly identify what exists in the codebase, but still struggle to efficiently understand what it means for the business—creating a bottleneck that no amount of technical parsing can solve.
A critical step in any mainframe modernization project involves migrating data from legacy mainframe systems to new modern platforms. This data migration activity often determines project success or failure, yet it's where many MSPs face their biggest challenges.
While MSPs excel at physical data ETL and have tools for moving data between systems, they struggle with the intelligence layer that makes migrations fast, accurate, and low-risk:
These gaps expose organizations to costly risks: project delays, budget overruns, compromised data integrity, and client dissatisfaction from failed transfers. Delays and cost overruns erode margins and strain client relationships. Yet the most significant threat remains post-go-live discovery of migration mistakes. Today’s approach of manual processes are inherently time-constrained—teams simply cannot identify and resolve all issues before deployment deadlines. Unfortunately, some problems surface only after go-live, forcing expensive emergency remediation that damages client trust and project profitability.
The result: MSPs can move data technically, but lack intelligence tools to do it efficiently, accurately, and with confidence—making data migration the highest-risk component of mainframe modernization projects.
Once data is migrated from mainframe systems to modern platforms, comprehensive testing and validation becomes critical to ensure business continuity and data integrity. This phase determines whether the migration truly preserves decades of embedded business logic and data relationships.
Without comprehensive understanding of embedded business logic and data interdependencies, MSPs face significant validation challenges:
The consequences: validation phases that stretch for months, expensive post-implementation fixes, user confidence issues, and potential business disruption when critical calculations or data relationships don't function as expected in the new system.
The result: MSPs have inadequate and non-optimized testing where teams test what they think is important rather than what the business actually depends on.
Zengines has built AI-powered solutions that directly address each of these critical gaps in MSP capabilities. Our platform works alongside existing MSP tools, enhancing their technical strengths with the missing intelligence layer that transforms good modernization projects into exceptional ones.
While parsing tools can extract technical code structures, Zengines Mainframe Data Lineage translates that technical information into actionable business intelligence:
MSP Impact: Transform your longest project phase into your fastest. Business logic discovery that previously required months and years of expert time now completes in days with comprehensive information that your entire team can understand and act upon.
Our AI Data Migration platform transforms data migration from a risky, manual process into an intelligent, automated workflow:
MSP Impact: Accelerate data migration timelines by 80% while dramatically reducing risk. Business analysts become 6x more productive, and data migration transforms from your highest-risk project component to a predictable, repeatable process.
Zengines doesn't just help with discovery and migration—it ensures successful validation:
MSP Impact: Transform validation from an uncertain phase into a systematic process that focuses on exceptions. Reduce validation timelines by 50% while dramatically improving coverage and reducing post-go-live surprises.
Unlike point solutions in the mainframe modernization ecosystem that address isolated problems, Zengines provides an integrated platform where business logic discovery, data migration, and validation work together seamlessly:
This integrated approach transforms modernization from a series of risky, disconnected phases into a cohesive, intelligent process that dramatically improves outcomes while reducing timelines and risk.
MSPs can deliver 50% faster overall project completion times. The discovery and data migration phases—traditionally the longest parts of modernization projects—now complete in a fraction of the time.
By automating the most labor-intensive aspects of modernization, MSPs can deliver projects with fewer billable hours while maintaining quality. This directly improves project profitability.
Clients appreciate faster time-to-value and reduced business disruption. Comprehensive business rules documentation also provides confidence that critical logic won't be lost during migration.
MSPs with Zengines capabilities can bid more aggressively on timeline and cost while delivering superior outcomes. This creates a significant competitive advantage in the marketplace.
Better understanding of business logic before migration dramatically reduces post-implementation surprises and costly remediation work.
As the mainframe skills shortage intensifies—with 70% of mainframe professionals retiring by 2030—MSPs face an existential challenge. Traditional manual approaches to business rules discovery and data migration are becoming unsustainable.
The most successful MSPs will be those that augment their technical expertise with AI-powered intelligence. Zengines provides that intelligence layer, allowing MSPs to focus on what they do best while dramatically improving client outcomes.
The question isn't whether to integrate AI-powered data intelligence into your modernization methodology. The question is whether you'll be an early adopter who gains competitive advantage, or a late adopter struggling to keep pace with more agile competitors.

On June 18, 2026 Gartner published a prediction that should make every CIO sponsoring a mainframe exit pause:
“More than 70% of mainframe exit projects initiated in 2026 will fail to produce the intended benefits due to an overestimation of generative AI (GenAI) tooling capabilities.”
I agree with Gartner. We see it every week.
It’s worth clarifying what Gartner means. Mainframe modernization encompasses both migrating off the platform and modernizing in place. The 70% failure figure applies specifically to full exits. For most workloads, Gartner is recommending in-place modernization instead.
The 70% figure will generate most of the talk, but the body of the release is making a sharper point.
“For many mainframe customers, GenAI can be more effectively used to enable modernization in place rather than accelerate migration off the platform.” — Alessandro Galimberti, VP Analyst at Gartner
Gartner is recommending a platform-smart approach – evaluating workloads individually and placing them in the right environments, rather than chasing a wholesale exit. Organizations should balance strategies focused on optimizing existing mainframe investments while limiting full platform exits to select, case-by-case scenarios – efforts that, in Gartner’s words, require high-risk transformation and often result in suboptimal outcomes.
That isn’t a story about better migration tooling. It’s a story about asking better questions and a fact-based assessment before the migration question is even on the table.
Gartner contends that the high failure rate is due to the expectation that generative AI will fix complex legacy code easily. Based on my experience with multiple transformation initiatives involving mainframes, I’ve observed and dealt with what generative AI can and cannot do well.
What GenAI can do well: read code at scale, surface technical debt, summarize what a module appears to be doing, generate first-pass documentation. It’s useful and time-saving work.
What GenAI can’t do, at least not reliably, in a mission-critical mainframe environment:
These gaps – between code description and business meaning – are where mainframe exit projects fail. And it’s these gaps that a generative model, however capable, can’t close on its own.

The Gartner finding focuses on exits – but the cost of not understanding your mainframe shows up long before any exit project starts.
Every time a business requirement changes – a new regulation requires a different calculation methodology, a product team needs to update how interest is accrued, an auditor asks where a number came from – someone has to go into the mainframe and answer the question. Before they can change a single line of code, they need to trace what the change will affect: which modules read the variable, which tables get updated, which downstream processes depend on the output, which conditional branches treat it differently.
In a typical environment, that investigation can take weeks or months – and it depends on a shrinking pool of mainframe specialists who are simultaneously running the system. The risk of getting it wrong is real: unintended consequences that show up weeks later in a reconciliation break or a misstated customer statement.
This is the recurring cost the modernization conversation usually skips over. It’s the cost of operating the mainframe without visibility into it – every quarter, every change request, every audit cycle. The 70% of exits that will fail isn’t the only story. The other story is the daily tax that organizations are paying for systems they can’t fully explain.
Explainability is what makes data AI-ready in a regulated environment. The same principle applies to legacy systems: a system is decision-ready – for modernization, for regulators, for the next code change – when you can explain, with traceable evidence, how it produces what it produces.
Gartner’s framing is correct: AI is being asked to do work it cannot reliably do. But the deeper lesson in the 70% failure number is that the work AI is being asked to skip is the strategic work that determines whether the right path was chosen in the first place. And that work pays for itself long before modernization day – it pays for itself every time the business asks a question the mainframe is supposed to answer.
The mainframe programs that succeed – whether the answer is a full exit, modernization in place, a hybrid, or just running the system safely for the next several years – share a pattern. They treat understanding the legacy environment as a first-order capability, not a one-time pre-migration task.
They invest in surfacing the actual business logic embedded in mainframe code – the calculation logic, the conditional branches, the field-level relationships, the cross-module dependencies – before they decide what to replicate, retire, redesign, or leave alone. That investment doesn’t just serve the eventual migration. It makes today’s mainframe safer to manage, today’s regulatory questions faster to answer, and today’s code changes less risky to make.
At one Fortune 100 financial institution where Zengines Contextual Data Lineage is used every day, the team’s question started with “For each module that touches a regulated calculation, what does it actually do, and what depends on it?” That question scopes an honest mainframe modernization program – what to exit, what to modernize in place, what to leave alone, and how to operate the mainframe safely in the meantime.
The difference isn’t only faster code conversion. The difference is that they know what they have – every day, not just on modernization day.
Despite the industry’s push toward cloud migration and modernization, many financial institutions still rely on mainframe systems to process millions of daily transactions, calculate interest accruals, manage account records, and run core business operations. And they will for years to come.
Modernization is the eventual reality for most organizations still running on mainframes. For many financial institutions, a full modernization effort is on the roadmap but years away – dependent on budget cycles, vendor timelines, regulatory considerations, and a hundred other competing priorities. For others – and this is increasingly what Gartner is pointing toward – modernization will mean working with the mainframe, not off of it.
Either way, the system runs every day in between. And every day, it has to be safely managed, changed, audited, reconciled, and explained.
This is the bridge Zengines was built to be.
Zengines Contextual Data Lineage parses COBOL, RPG, and PL/1 at scale and surfaces what is actually inside legacy code: the data paths, calculation logic, conditional branches, hard-coded values, and module-to-module dependencies that determine how a legacy system produces what it produces. Analysts get the answer to a reverse-engineering question in minutes – in plain English, with business context – instead of waiting weeks for a mainframe SME to dig through code by hand.
That visibility pays off on two timelines. Today, it makes the mainframe safer to manage: business requirement changes get scoped accurately, regulators get answers in hours instead of months, and engineers can make code changes with confidence about the blast radius. Tomorrow, whenever modernization day arrives – whether that means a full exit, modernization in place, or a workload-by-workload approach – the team isn’t starting from scratch. The understanding is already there.

The mainframe isn’t the problem. The lack of visibility into it is.
If you are managing a mainframe today, planning to modernize tomorrow, or – as Gartner is increasingly suggesting – deciding whether modernization should mean staying on the platform and changing how you work with it, we’d like to show you what Contextual Data Lineage surfaces in your environment.

In this episode of the Finovate Podcast, host Greg Palmer sits down with Caitlyn Truong, CEO and Co-founder of Zengines, fresh off the company's Best of Show win at FinovateSpring 2026.
Caitlyn traces her path from hardware and software engineering in telecom to financial services consulting, where she and her co-founders kept running into the same gap: critical business logic locked inside legacy core applications written in COBOL, RPG, and PL/1. With 92 of the top 100 banks running COBOL mainframe cores and over half of credit unions and regional banks operating on RPG cores, that black box isn't an edge case — it's the industry norm.

There is a rule that has been on the books for over a decade, and almost nobody outside of risk and compliance teams has ever heard of it: BCBS 239. It is not a catchy name. But the idea behind it is one of the more sensible things to come out of the post-2008 regulatory response: banks should be able to explain where their risk numbers come from.
Not approximate. Not eventually. Be able to trace a number back to its source, on demand, and show the path it took to get there.
That standard came into force for the world’s largest banks in January 2016. Almost ten years later, only a handful of the 31 global systemically important banks (G-SIBs) have reported full compliance. And the cost of falling short is no longer theoretical: the penalties for BCBS 239 failures now run into the billions. The ECB’s RDARR Guide, published in May 2024, named data lineage as one of seven priority areas still holding institutions back, and said it expects remediation work to continue through 2027.
I want to make the case that this isn’t a story about banks dragging their feet, or regulators failing to enforce something. It’s a story about a rule that was right, running into a technical wall that was real.
If you’ve spent time around a bank’s core systems, you already know what the wall looks like. Decades of COBOL or RPG, written and rewritten by people who retired years ago, running calculations that nobody currently on staff can fully explain. Ask a team to trace how a specific risk figure was derived, and the honest answer is often: we’d need a few months, and a few of our most senior mainframe engineers — who are also the people we can least afford to pull onto this.
That’s not a compliance excuse. It’s a real description of how these systems work. Logic gets buried inside modules that branch into other modules, which branch into more, written in a language most engineering schools stopped teaching in the 1990s.
So banks have been stuck between a standard they understand and largely agree with, and infrastructure that makes meeting it genuinely hard. Regulators have been patient about this — I think correctly — because the alternative, demanding visibility into systems that were close to a black box, wasn’t realistic.
I run a company called Zengines. We built technology specifically to deal with this wall: parsing legacy code at scale, tracing how data moves through mainframes and AS/400 applications, and surfacing the business logic that’s been buried inside them for decades — with the context needed to make it usable.
At one Fortune 100 financial institution, we’re currently working through hundreds of thousands of COBOL modules, some of them tens of thousands of lines deep, netting out to tens of millions of lines of code. Questions that used to take a mainframe specialist months to answer — tracing a variable by hand through branch after branch — can now be answered in seconds. An analyst can ask the system directly where a number came from, instead of opening a ticket and waiting. That same self-service access lets teams build their own understanding, and answer questions from regulators and transformation programs directly.
I’m not suggesting this solves everything BCBS 239 asks for. Governance, and the behavioral discipline of actually using data management tools once you have them — those still take sustained organizational effort, and always will.
But the specific claim that legacy mainframes are too opaque to document fully? That claim is no longer true, at least not in the way it used to be.
I’d guess most people reading this don’t work in regulatory compliance.
If you’re a CDO, a CIO, or a risk leader at a bank with a mainframe at its core, BCBS 239 is probably one item on a long list. But the underlying question — can we actually explain how our own systems work? — isn’t a regulatory question. It’s a basic operational one. It’s the same question that determines whether you can trust the data going into a new AI initiative, whether you can defend a number in front of your own board, and whether the next system migration breaks something nobody saw coming.
Lineage has quietly become a prerequisite for almost everything banks are now trying to do with their data. Most executives don’t ask for it directly, because they don’t think to ask — they ask for the AI use case, or the modernization roadmap, or the faster reporting cycle, and lineage turns out to be the thing standing between them and any of it.
I don’t think this is a story that needs villains. The standard was right. The barrier was real. What’s changed is narrower, and more hopeful: the wall that made the standard so hard to meet has a way through it now.
If you’re a regulator, I’d offer this as something worth knowing: the technical excuse has less weight than it used to. If you’re an executive at a bank still living with this problem, I’d offer something more direct — this is more solvable, and more quickly, than you’ve been told.
Either way, the goal was never the regulation itself. It was being able to look at your own systems and actually understand them. That’s now a lot closer than it’s been in years.
Sincerely,
Caitlyn Truong
CEO, Zengines
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